Responsible Gaming
Gaming Should Be Entertainment
Basswin is committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Basswin. We conduct age verification checks during registration to ensure all players meet these requirements. Gambling is not suitable for persons under the legal age in their country.
Warning Signs of Problem Gambling
Be aware of these common warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activities from friends or family
- Neglecting work, studies, or personal relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious or irritable when not gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or difficult emotions
- Losing interest in hobbies and activities you once enjoyed
- Failed attempts to reduce or stop gambling
If you recognise any of these signs, please seek support immediately.
Self-Help Tools Available at Basswin
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive regular reminders during play sessions about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming for a period you choose
To use these tools, log into your Basswin account and visit the Responsible Gaming settings in your account preferences.
Support Organisations
If you are struggling with problem gambling, help is available. Contact one of these organisations:
United Kingdom
- GamCare: Free confidential support and information. Call 0808 8020 133 (freephone) or visit www.gamcare.org.uk
- GamStop: The national self-exclusion scheme for online gambling. Visit www.gamstop.co.uk to register across participating operators
- Gamblers Anonymous: Support meetings and peer help. Visit www.gamblersanonymous.org.uk
International Support
- Australia - Gambling Help Online: Free counselling and support. Visit www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: Information and resources. Visit www.responsiblegambling.org
- United States - National Council on Problem Gambling: Confidential helpline 1-800-522-4700. Visit www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung: Gambling support information at www.bzga.de
If You Need Help
If you believe you have a problem with gambling, or if someone you know is struggling, please reach out for support. There is no shame in asking for help. The organisations listed above provide free, confidential assistance and can connect you with professional support services.
Your wellbeing is important to us. Take action today and contact one of the support organisations listed above.